Terms & Conditions

Website content is general guidance only. Immigration circumstances differ, so it is not a substitute for help tailored to your situation.

Decisions on immigration applications are made by the Home Office or another relevant authority. We cannot guarantee an outcome or decision time.

The service we provide, what is included and our fee will be agreed separately before work begins. Our service fee is separate from Home Office application fees, the Immigration Health Surcharge and any other third-party cost.

You are responsible for giving us complete, accurate and timely information. Delays or missing information can affect what we can do and when work can be completed.

Nothing in these terms excludes liability that cannot lawfully be excluded. Subject to that, we are not responsible for indirect loss, changes in government rules, authority decisions or delays outside our reasonable control.

Immigration rules, government guidance and official fees can change. Check current official information at GOV.UK and ask us how any change may affect you.

Links are provided for convenience. We do not control outside websites and are not responsible for their content, availability or privacy practices.

These terms are governed by the law of England and Wales. The courts of England and Wales will have jurisdiction, subject to any rights that apply where you live.